Washer & Dryer Repair in Gloucester, MA

Appliance Repair for Homes & Businesses in Gloucester, Rockport, Essex, Ipswich, Massachusetts and Nearby Areas

Expert Washer and Dryer Repair in Gloucester, Massachusetts | Appliance Repair Pros

The laundry room is the unspoken workhorse of the modern home. It is where chaos is transformed into order and where the piles of daily life are refreshed and renewed. When a washing machine fails to drain or a dryer refuses to heat this essential cycle comes to a grinding halt. Mountains of dirty clothes accumulate quickly creating stress and clutter in your living space. The convenience of tossing a load in before work is replaced by the time consuming hassle of laundromats or hand washing. At Appliance Repair Pros we understand that a broken laundry appliance is a significant disruption to your household routine. We are dedicated to providing the residents of Gloucester with prompt, professional, and reliable repair solutions.

We have established ourselves as the premier resource for washer and dryer repair in Gloucester and the surrounding North Shore communities of Rockport, Essex, and Ipswich. Our team is comprised of skilled technicians who treat your home with respect and your appliances with care. We possess deep technical knowledge of both vintage mechanical units and the latest high efficiency smart appliances. We know that you rely on your machines to care for your fabrics and linens. When they falter you need a service provider who can diagnose the issue accurately and provide a lasting repair. We service all major brands and configurations to ensure that your laundry room returns to full functionality without delay.

Why Professional Laundry Appliance Repair is Essential

Modern washing machines and dryers are deceptive in their simplicity. While they may look like simple metal boxes they contain complex systems that integrate plumbing, high voltage electricity, and combustible gas. A front loading washer relies on precise computer balancing to spin at high speeds without destroying itself. A modern dryer uses sophisticated moisture sensors to prevent over drying and fabric damage. Because of this engineering complexity attempting a do it yourself repair can often lead to further damage or safety hazards.

The risks associated with DIY laundry repair are significant. A washing machine connects directly to your home’s water supply; an improper hose connection or seal replacement can lead to catastrophic flooding. Dryers involve high heat and airflow systems where lint buildup can create a serious fire risk if not managed correctly. Furthermore gas dryers require specialized knowledge to handle gas lines safely. By choosing Appliance Repair Pros you ensure that the work is performed safely and correctly. We use professional diagnostic tools to pinpoint the root cause of the failure protecting your investment and ensuring the longevity of your appliances.

Common Washing Machine Problems We Solve

Washing machines work hard. They handle heavy wet loads and vibrate intensely during spin cycles. Over time this mechanical stress leads to wear and tear. We have encountered and resolved every laundry issue imaginable. Below are the most common washer problems we address for homeowners in Gloucester.

Washer Won’t Drain

One of the most frequent calls we receive is for a washer full of water that will not drain. This leaves your clothes soaking wet and your machine unusable. The issue often stems from a blockage in the drain pump filter where coins, socks, or lint can accumulate. It can also be caused by a failed drain pump motor that no longer has the strength to push water out. In some cases the lid switch assembly on top loaders may be broken preventing the machine from advancing to the drain cycle. We inspect the entire drainage path to locate the obstruction or failure and restore proper flow.

Washer Won’t Spin or Agitate

If your clothes come out dripping wet or if the dirt remains on them the spin or agitate cycle has likely failed. On top loading machines this is often due to worn out “agitator dogs” which are small plastic cams that engage the agitator. It can also be a broken motor coupler or a worn drive belt. On front loaders a failure to spin can be caused by the motor control board or a problem with the door latch; if the machine cannot lock the door safely it will not spin at high speeds. We examine the drive system components to ensure your washer can handle the physical demands of the cycle.

Washer is Leaking Water

A leaking washer is a homeowner’s nightmare. Leaks can originate from the fill hoses, the drain hose, or internal components. The water inlet valve can crack causing a drip behind the machine. The main tub seal can wear out allowing water to leak directly from the center of the unit. On front loaders the door boot seal is a common failure point; tears or punctures in this rubber gasket allow water to pour down the front of the machine. We meticulously check all seals and hoses to identify the source of the leak and seal the unit completely.

Washer Won’t Start

When a washer is completely unresponsive it is usually an electrical or control issue. The door lock or lid switch is the first thing we check as it is a safety interlock. If the machine thinks the lid is open it will not start. Thermal fuses or the main electronic control board may also be responsible. We use multimeters to test the continuity of switches and the voltage reaching the control board to pinpoint the electrical break.

Washer is Making Loud or Unusual Noises

A washer that sounds like a jet engine taking off is a sign of serious mechanical trouble. This noise usually indicates that the main tub bearings have failed. Water seeps through the seal and rusts the bearings causing a loud roaring sound during the spin cycle. Other noises can be caused by a broken shock absorber or suspension spring which allows the tub to bang against the cabinet. We listen to the machine during operation to diagnose the specific mechanical failure and replace the worn suspension or drive components.

Washer Smells Like Mold or Mildew

This is a common complaint with front loading washers. Water can sit in the folds of the door gasket or the bottom of the outer tub leading to mold growth and a musty smell that transfers to your clothes. While this is often a maintenance issue it can also be caused by a drain pump that is not evacuating water completely. We can inspect the drain system and advise on proper cleaning techniques or replace a mold infested door gasket to restore freshness to your laundry.

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Common Dryer Problems We Solve

A working washer is only half the battle. You need a reliable dryer to finish the job. When a dryer fails it leaves you with heavy wet laundry that is difficult to manage. Here are the issues we frequently fix.

Dryer Won’t Heat

A dryer that tumbles but does not heat is the most common dryer failure. On electric dryers this is almost always due to a burnt out heating element. The metal coil breaks over time disrupting the circuit. It can also be caused by a blown thermal fuse which is a safety device designed to cut power if the unit gets too hot. On gas dryers the issue is often the gas valve coils or the igniter. If the igniter does not glow hot enough the gas valve will not open. We test all heating components to ensure your dryer reaches the proper temperature.

Dryer Won’t Spin or Tumble

If the motor runs but the drum does not turn the drive belt has likely snapped. This is a routine repair that involves disassembling the cabinet to route a new belt around the drum and motor pulley. If the motor does not run at all the issue could be a start switch, a door switch, or the motor itself. We check the tensioner pulley and the belt to ensure the drum can rotate freely.

Dryer Takes Too Long to Dry

When a dryer takes two or three cycles to dry a load it is usually an airflow problem. The internal venting of the dryer or the ductwork leading outside may be clogged with lint. This restricts airflow and causes moisture to stay trapped in the drum. It can also be caused by the cycling thermostat cutting off the heat too early. We check the internal airways of the dryer to ensure clear passage for the moist air to escape.

Dryer is Making Loud Noises

Squeaking, thumping, or rumbling noises indicate mechanical wear. The drum spins on support rollers and glides. Over time these rollers can wear out or seize causing a thumping sound. The idler pulley which puts tension on the belt can also dry out and squeal. We inspect all moving parts and replace worn rollers, glides, and pulleys to restore quiet operation.

Dryer Won’t Start

Similar to washers a dryer that will not start is often a safety switch issue. The door switch must be closed for the circuit to complete. Thermal fuses are also a common culprit; if the dryer overheated previously the fuse may have blown to protect the unit. We trace the electrical path from the wall outlet to the motor to find the interruption.

Washer and Dryer Brands We Expertly Service

Our team is versatile and experienced with the engineering standards of every major laundry manufacturer. We service top loaders, front loaders, stackable units, and laundry centers.

Whirlpool and Maytag Laundry Repair

Whirlpool and Maytag share a common engineering heritage. We are experts at servicing their Direct Drive top loaders which are legendary for their durability. We also service their newer VMW (Vertical Modular Washer) designs which use different sensor technology. We are familiar with the “Commercial Technology” components found in Maytag units and know how to keep these robust machines running for years.

Samsung Laundry Repair

Samsung washers and dryers are known for their high tech features and sleek designs. However they can be complex to repair. We are experienced in troubleshooting the VRT (Vibration Reduction Technology) sensors that prevent the washer from spinning if the load is unbalanced. We also address issues with the heating element assemblies in their dryers which often include multiple sensors and thermostats in a single housing.

LG Laundry Repair

LG is a leader in front loading technology. Their Direct Drive motor system eliminates the belt and pulley on the washer attaching the motor directly to the drum. This requires a specific diagnostic approach when the machine displays an LE (Locked Rotor) error. We are also well versed in their TrueSteam dryer features and the associated water valves needed to generate steam.

GE Laundry Repair

General Electric washers often feature unique agitator designs and “Hydrowave” drive systems. We understand the specific inverter boards that control the motor speed and direction. GE dryers utilize a specific bearing design that sits at the front of the drum and we are skilled at replacing these worn bearings to stop squeaking noises.

Speed Queen Laundry Repair

Speed Queen is famous for its commercial grade construction and lack of digital complexity in older models. However even these tanks require service eventually. We are experts at replacing the belt and brake pads on Speed Queen top loaders. We respect the heavy duty nature of these machines and use parts that match their robust build quality.

Kenmore Laundry Repair

Kenmore appliances are manufactured by Whirlpool, LG, or Frigidaire depending on the model. Our first step is identifying the original manufacturer so we can follow the correct service protocols. Whether you have a Kenmore Elite front loader made by LG or a Series 80 top loader made by Whirlpool we have the knowledge to fix it.

Electrolux and Frigidaire Laundry Repair

Electrolux front loaders are known for their high spin speeds and gentle fabric care. We frequently service the bellows and door seals on these units. We also address issues with the main control boards which can sometimes be sensitive to power fluctuations. We ensure that the “LuxCare” wash systems are functioning as designed.

Gas vs. Electric Dryer Repair: Understanding the Difference

While both gas and electric dryers achieve the same result they use different methods to generate heat. Understanding these systems is vital for safe and effective repair.

Electric Dryer Repair: Electric dryers require a 240 volt power supply. They use large heating coils located behind the drum. Our focus here is on electrical continuity. We check the heating element for breaks, the limit thermostats for proper cycling, and the terminal block where the power cord enters the dryer for loose connections.

Gas Dryer Repair: Gas dryers use a burner assembly similar to a furnace. They require a 120 volt supply for the motor and a gas line for heat. The critical components are the gas valve coils, the igniter, and the flame sensor. Safety is our top priority. We test the system to ensure the gas shuts off completely when the cycle ends and that the flame burns clean and blue.

An In-Depth FAQ for Washer and Dryer Owners in Gloucester

We receive many inquiries from Gloucester residents about their laundry appliances. Below are detailed answers to the questions we hear most often.

Why is my washing machine shaking violently?
Violent shaking is usually caused by an unbalanced load or a mechanical failure in the suspension system. If the load is heavy (like towels or bedding) it may clump on one side of the drum. However if the machine shakes with small loads the shock absorbers (front load) or suspension rods (top load) may be worn out. These components act like the springs on a car absorbing the movement of the tub. If they fail the tub bangs against the cabinet. We can replace these suspension parts to restore smooth operation.

Why are my clothes still wet after the dryer cycle?
If the dryer is getting hot but the clothes are still wet the issue is almost always airflow. The moist air needs to escape for the clothes to dry. If the lint screen is clean check the vent hose behind the dryer and the vent hood outside. A blockage of lint creates back pressure keeping moisture in the drum. If the dryer is not getting hot at all the heating element or gas igniter has likely failed. We can diagnose whether the issue is airflow or heat generation.

Why does my dryer smell like something is burning?
A burning smell is a serious warning sign. It often indicates that lint has built up inside the heater housing or near the motor and is scorching. It can also be a sign that the belt is slipping and creating friction heat. If you smell burning stop the dryer immediately and do not use it until it has been inspected. We open the cabinet to clean out the lint and inspect the electrical connections for signs of arcing.

Is it worth repairing an old washer or dryer?
This depends on the age and quality of the machine. Older mechanical units (like older Whirlpool or Speed Queen models) are often very durable and cheap to repair making them well worth keeping. Newer budget models with board failures may be less economical to fix. Generally if the repair is less than half the price of a new unit and the rest of the machine is in good shape we recommend the repair. We provide an honest assessment of your machine’s condition.

How do I prevent mold in my front load washer?
Mold grows in warm damp environments. To prevent this leave the door of your front loader slightly ajar when not in use to allow the drum to dry out. Wipe down the rubber door gasket after every wash cycle to remove standing water. Use high efficiency (HE) detergent in the correct amounts; too much soap creates excess suds that leave a residue where mold feeds. Running a monthly “clean washer” cycle with a specialized cleaner or hot water and vinegar can also help.

Serving Gloucester and Surrounding Areas

Appliance Repair Pros is deeply rooted in the North Shore community. We are proud to provide expert washer and dryer repair to Gloucester and the surrounding towns. We understand the specific needs of coastal homes and the demands placed on laundry equipment.

We are proud to serve the following locations:

  • Gloucester
  • Rockport
  • Essex
  • Ipswich

We provide service to the following Gloucester zip codes:

  • 01930
  • 01931

Don’t let laundry day become a burden. If your washer or dryer is acting up trust the local experts who understand the intricacies of these essential appliances. Appliance Repair Pros is here to provide the skilled, reliable, and professional service you deserve.

Contact us for assistance.

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Gloucester Washing Machine & Dryer Repair

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