LG Appliance Repair in Gloucester, MA
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LG Appliance Repair in Gloucester, Massachusetts | Appliance Repair Pros
Appliance Repair Pros provides dedicated LG appliance repair in Gloucester, Massachusetts and the surrounding communities of Rockport, Essex, and Ipswich. LG appliances are known for their sleek design, innovative features, and advanced technology. From the InstaView refrigerator in your kitchen to the TurboWash system in your laundry room, LG machines are built to make life easier. However, their sophisticated electronics and unique mechanical designs require a specialized approach when things go wrong. When your LG dryer stops heating or your refrigerator stops cooling, you need a local repair partner who understands the complexities of these high-tech machines.
We service the full range of LG residential appliances including refrigerators, freezers, washing machines, dryers, dishwashers, ranges, wall ovens, cooktops, and microwaves. Our team approaches every job with a commitment to careful diagnostics and respectful work habits. We understand that LG appliances often utilize Direct Drive motors and Linear Compressors which differ significantly from traditional designs. We aim to earn your trust through clear communication, protecting your floors and cabinetry, and focusing on the root cause of the issue utilizing LG’s specific diagnostic protocols. Whether you have a Signature series kitchen suite or a standard front load laundry pair, we are ready to help.
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LG Appliances We Service in Gloucester
We offer comprehensive repair services for the entire LG Electronics home appliance family. Homeowners in Gloucester often choose LG for its energy efficiency and modern aesthetic. We are familiar with the specific technologies these machines employ, from the SmartDiagnosis features to the complex sensor arrays found in their cooking products.
Common LG appliances we repair
- French door and side-by-side refrigerators (InstaView, Door-in-Door)
- Bottom freezer and top freezer refrigerators
- Front load and top load washers (TurboWash, steam models)
- Gas and electric dryers with TrueSteam
- QuadWash dishwashers
- Gas and electric ranges (ProBake convection)
- Double and single wall ovens
- Induction and radiant cooktops
- Over-the-range microwaves
What makes LG repairs different
- Widespread use of Linear Compressors in refrigeration
- Direct Drive motors in washers (no belt or pulley)
- Inverter technology controlling motor speeds precisely
- Complex main control boards (PCBs) with silicone potting
- SmartDiagnosis audible tone systems for troubleshooting
- Dual evaporator systems in many French door models
- Unique ice maker designs including the “Craft Ice” sphere maker
- Touchscreen interfaces and Wi-Fi connectivity integration
Why Homeowners Choose Appliance Repair Pros for LG Repairs
Selecting the right service provider is critical when dealing with technologically advanced appliances. LG units operate on logic that requires more than just a mechanical understanding.
Brand Specific Diagnostics and Correct Root Cause Testing
LG appliances are heavily computerized. A generic technician might see a “LE” code on a washer and assume the motor is bad, but we know on an LG, this often points to a Hall Sensor or a wiring harness issue. We use multimeters to test frequency and resistance values specific to LG components. We do not guess. We trace the fault through the electronic control system to ensure we are replacing the failing component, not just a symptom.
Experience Across LG Studio and Signature Lines
LG offers appliances at various tiers, from the standard line to the premium Studio and ultra-premium Signature series. These high-end units feature distinct finishes and often more complex internal layouts, such as textured steel exteriors or auto-open doors. We have experience working across these sub-lines. We understand the care required to disassemble a Signature dishwasher without marking the panel or the precision needed to calibrate a Studio range.
Respect for the Home and Clean Work Habits
Repairing an appliance can be messy, but we strive to keep your home clean. We use protective mats for tools and take care when moving heavy appliances like refrigerators or ranges to avoid scratching your floors. Whether we are working in a tight laundry closet in a Gloucester condo or a spacious kitchen in Essex, we maintain an organized workspace. We clean up any debris or packaging materials before we leave.
Dependable Scheduling and Clear Communication
We know that waiting for a repair is frustrating. We prioritize dependable scheduling to get to your home as soon as possible. We communicate clearly about the arrival window and the status of your repair. If parts are needed—and LG parts can sometimes be specific—we keep you informed about the timeline. Our goal is to make the repair process as smooth and stress-free as possible for you.
Service Area Focus in Gloucester and Nearby Areas
We are a local business focused on the North Shore. We serve Gloucester, Rockport, Essex, and Ipswich directly. This local focus allows us to respond quickly to service requests. We know the local neighborhoods and roads, which helps us arrive on time. You are working with a neighbor who cares about their reputation in the community.
Common Problems We Fix in LG Appliances
LG appliances are built for performance, but their advanced features create specific failure points. We have extensive experience resolving the most common malfunctions that occur in these machines.
LG Refrigerator Not Cooling (Linear Compressor Issues)
The most frequent and serious issue with LG refrigerators involves the cooling system. Many models use a Linear Compressor which is efficient but has had a higher failure rate than traditional compressors. You might find the food in the fridge is warm while the freezer is still somewhat cold, or the unit runs constantly.
Likely causes
- Linear Compressor failure (internal valve breakage)
- Refrigerant leak in the evaporator
- Condenser fan motor failure
- Ice buildup on the evaporator (defrost failure)
- Main PCB failure (inverter board)
- Clogged capillary tube
How we diagnose it
We listen to the compressor. A failing linear compressor often makes a distinctive “clacking” noise or runs silently but pumps no refrigerant. We check the amp draw and the frost pattern on the evaporator. If the compressor is running but the coils are room temperature, it is a sealed system failure. We are equipped to handle these complex repairs safely.
What you can do right now
Pull the fridge away from the wall and clean the condenser area. Listen closely to the back of the fridge. If it is dead silent, it might be a start relay or board. If it is humming but warm, keep the doors closed to retain what cold is left.
LG Washer LE Error or Not Spinning
The “LE” code is the most common error on LG front load and top load washers. It stands for “Locked Rotor” or Motor Error. It means the motor cannot turn the drum properly. This stops the cycle dead in its tracks.
Likely causes
- Hall Sensor (Rotor Position Sensor) failure
- Broken wire in the motor harness
- Main control board failure
- Object trapped between the tubs (coin/wire)
- Worn tub bearings causing drag
- Loose rotor bolt
How we diagnose it
We start by spinning the drum by hand. If it is stuck or grinding, it is a mechanical obstruction or bearing failure. If it spins freely, we test the Hall Sensor resistance at the motor connector. This small sensor tells the computer exactly where the motor is; if it fails, the computer shuts down the motor to prevent damage.
What you can do right now
Unplug the machine for 5 minutes to reset the computer. Try a smaller load. If the error returns immediately, do not force it to run.
LG Dishwasher Not Draining or OE Error
The “OE” code indicates a drainage issue. LG dishwashers are very quiet, so you might not hear the pump failing until you open the door to a pool of water. This is often a pump issue or a clog.
Likely causes
- Drain pump motor failure
- Clogged drain hose or air gap
- Foreign object in the pump impeller
- Check valve failure
- Control board not sending voltage to pump
- Kinked installation hose
How we diagnose it
We check the drain hose connection at the sink first. If that is clear, we remove the drain pump to inspect it. Often, a small piece of glass or a popcorn kernel can jam the impeller. We test the pump winding resistance. LG pumps can sometimes fail electrically while looking fine physically.
What you can do right now
Check your sink drain and garbage disposal to ensure they are clear. Clean the filter at the bottom of the dishwasher tub.
LG Dryer Not Heating or D80/D90 Error
LG dryers have advanced airflow sensors. Codes like “D80”, “D90”, or “Flow Sense” bars lighting up indicate restricted airflow. While this is usually a vent issue, it can also shut down the heating element to prevent a fire.
Likely causes
- Clogged home exhaust vent (most common)
- Burned out heating element
- Blown thermal fuse
- Moisture sensor failure
- Gas valve coils failing (Gas models)
- Control board relay failure
How we diagnose it
We disconnect the vent and run the dryer. If it heats up, the problem is your house vent. If it stays cold, we test the heating element and safety thermostats. On LG units, the high-limit thermostat is a common failure point if the vent has been partially clogged for a long time.
What you can do right now
Clean your lint filter thoroughly. Check the outside vent hood. If you see the “Flow Sense” light, you almost certainly need your ducts cleaned.
LG Range Oven Not Heating or F-Code
LG electric ranges often suffer from relay board failures or element burnouts. On gas ranges, the igniter is a common wear item. You might see an “F” code on the display, such as F9 (Oven does not heat).
Likely causes
- Weak glow bar igniter (Gas)
- Hidden bake element failure (Electric)
- Relay control board solder joint failure
- Temperature sensor failure
- Convection fan motor failure
- Safety valve failure
How we diagnose it
We test the resistance of the heating element or igniter. LG electric ovens often have a secondary relay board on the back; we inspect this for burn marks or melted solder joints, which is a known issue on certain models.
What you can do right now
Reset the breaker. If it is a gas oven, check if the cooktop burners work. If the clock is dim or flickering, the issue is likely the main board.
LG Refrigerator Ice Maker Not Dumping Ice
LG ice makers, especially the slim in-door models, can jam or freeze up. You might hear the motor trying to turn, or see water dripping into the bin.
Likely causes
- Frozen water line in the door
- Ice maker motor failure
- Plastic gear stripping
- Fan failure in the ice room (ER IF error)
- Ice clumping in the bin
How we diagnose it
We use the test button on the ice maker (often a small hole or button on the side) to force a cycle. If it rotates, the mechanics are good. We check the temperature in the ice compartment; if it is not below 15 degrees, it won’t make ice.
What you can do right now
Check for ice bridging (clumping) in the bin. Press the test button if you can locate it. Ensure the ice maker switch is ON.
Our LG Repair Services by Appliance Type
We provide specialized repair for every major appliance category LG manufactures. Below is a breakdown of our specific services.
LG Refrigerator and Freezer Repair
LG refrigerators are design leaders, but their cooling systems are complex. The Linear Compressor system varies the cooling power based on demand, rather than just turning on and off. When this fails, it requires specific software updates or compressor replacement. We also service the unique “Door-in-Door” latch mechanisms and the “Craft Ice” makers found in the freezer drawer.
Symptoms we commonly fix
- Fridge warm, freezer cold (or both warm)
- “Clacking” or “Buzzing” noise from compressor
- ER RF, ER IF, or ER DH error codes
- Ice maker freezing over
- Water leaking from the filter area
- Control panel unresponsive
Our approach starts with a firmware check. Sometimes an update can resolve cooling anomalies. If the compressor is bad, we handle the sealed system repair with the necessary vacuum pumps and welding equipment.
LG Washing Machine Repair
LG front loaders and top loaders both use the Direct Drive system, where the motor is attached directly to the drum. This eliminates belts but puts more reliance on the motor control board. We frequently see issues with water valves and the Hall Sensor. We also address mold issues in the door boot seal on front loaders.
Symptoms we commonly fix
- LE (Locked Rotor) error code
- OE (Drain) error code
- UE (Unbalance) error code
- Water leaking from the door
- Loud vibration during spin
- Washer won’t turn on (dead display)
We carry replacement Hall Sensors and water valves, as these are the most common failure points. We also inspect the rotor magnets for cracks, which can cause the LE error.
LG Dryer Repair
LG dryers are efficient but sensitive. The TrueSteam feature adds a water connection to the dryer, which introduces a water valve that can leak or fail. We also fix the drum rollers. While LG rollers are durable, they eventually wear out, causing a thumping sound similar to a sneaker in the dryer.
Symptoms we commonly fix
- D80, D90, or Flow Sense errors
- Dryer tumbling but not heating
- Steam function not working or leaking water
- Loud thumping noise
- Control panel buttons cracked or stuck
- Power failure (won’t start)
We always check the moisture sensor bars. If they are coated in fabric softener, the dryer will shut off too early. Cleaning these often solves “damp clothes” complaints.
LG Dishwasher Repair
LG dishwashers use a Direct Drive motor for the wash pump, making them powerful and quiet. However, the electronics are susceptible to moisture if the door seal fails. We frequently replace the drain pump and the diverter motor, which directs water between the spray arms.
Symptoms we commonly fix
- OE error (Not draining)
- IE error (Inlet error – not filling)
- LE error (Motor error)
- Dishes not clean on top rack
- Door latch failure
- Leaking from the front right or left corners
We check the sump assembly for debris. LG dishwashers do not have a hard food disposer, so they rely on filters that must be kept clean to protect the pump.
LG Oven Range and Cooktop Repair
LG ranges feature the “ProBake” system where the heating element is on the back wall rather than the bottom. This provides even heat but makes the convection fan critical. If the fan fails, baking is uneven. We also repair the glass touch controls which can become unresponsive.
Symptoms we commonly fix
- Oven not heating evenly
- Burner clicking continuously
- Glass cooktop element not regulating heat
- F-code errors (F3, F9)
- Door locked shut after self-clean
- Knob shafts breaking
We inspect the back relay board on electric ranges, as this is a known weak point. On gas ranges, we check the igniter resistance.
LG Microwave Repair
LG over-the-range microwaves are popular in Gloucester kitchens. They often suffer from door switch failures, which blow the internal fuse, causing the unit to go completely dead. We also replace the magnetron if the unit runs but doesn’t heat.
Symptoms we commonly fix
- Microwave completely dead (no display)
- Runs but no heat
- Turntable motor failure
- Vent fan stuck on
- Keypad not working
- Arcing or sparking
We test the high-voltage capacitor and diode. Safety is paramount here. We also check the door latch alignment, as a loose door will prevent operation.
Brand Notes for LG Sub-Lines
LG offers appliances under standard, Studio, and Signature badges. We are equipped to handle the specific needs of each.
LG Studio Service and Repair
LG Studio appliances are designed for a built-in look with flat doors and pro-style handles. They often share internals with the standard line but feature upgraded heavy-duty knobs and racks. The refrigerators often have specific water filtration systems.
Common service situations with these models
- Knob LED lighting failure
- Convection fan noise
- Heavy door hinge adjustment
- Water filter housing leaks
- Slide-in range cooling fan failure
We take care with the finishes on Studio appliances. The brushed stainless requires specific cleaning agents to avoid streaking or damage during service.
LG Signature Service and Repair
LG Signature represents the pinnacle of their design, featuring textured steel, auto-open doors, and Wi-Fi enabled “Knock on” glass panels. These units are extremely complex and require a technician who understands the sensors involved in the automatic features.
Common service situations with these models
- Auto-open door motor failure
- InstaView glass sensor calibration
- Textured steel panel removal (requires care)
- Column refrigerator sealed system repair
- Touchscreen display failure
Servicing Signature units often requires two technicians due to the weight of the panels and the precision required. We are experienced in handling these luxury assets.
Understanding Common LG Error Codes and Warnings
LG appliances speak a specific language of error codes. Here are the ones we see most often.
- LE (Washer): Locked Rotor. Motor issue or Hall Sensor failure.
- OE (Washer/Dishwasher): Output Error. Drainage failure (pump or clog).
- UE / Ub (Washer): Unbalanced Load. The washer cannot spin fast enough.
- IE (Dishwasher/Washer): Inlet Error. Water is not entering the machine fast enough.
- dE (Various): Door Error. The door is not latched or the switch is bad.
- F9 (Oven): Oven failure to heat (gas igniter or element).
- D80 / D90 (Dryer): Airflow blockage. 80% or 90% blocked. Clean the vent.
- ER IF (Fridge): Ice Fan Error. Ice buildup around the fan in the ice room.
- ER RF (Fridge): Refrigerator Fan Error. The fan in the fresh food section is not spinning.
Maintenance Tips for LG Owners in Gloucester
Maintaining your LG appliances extends their life and prevents error codes. In the Gloucester area, humidity and water quality can affect performance.
For LG refrigerators, keep the condenser coils clean. On many LG models, the coils are not easily accessible, so you must clean the back vent area thoroughly. Also, perform the “Smart Diagnosis” periodically using the LG ThinQ app to catch issues early.
For LG front load washers, you must drain the small emergency drain hose and clean the pump filter (behind the small door on the bottom front) monthly. This prevents the OE error and smells. Wipe the door boot dry after every use.
For LG dishwashers, clean the triple filter system in the bottom of the tub. Food particles can get trapped here and cause odors or drainage issues. Check the spray arm holes for blockages from seeds or hard water deposits.
For dryers, watch for the “Flow Sense” indicators. If you see bars lighting up, it means your home’s vent is restricted. Clean the vent immediately to prevent thermal fuse failure.
Serving Gloucester, MA and Nearby Areas
Appliance Repair Pros is your local North Shore service team. We are committed to providing timely, reliable service to our neighbors in Gloucester and the surrounding communities.
Nearby areas served
- Gloucester
- Rockport
- Essex
- Ipswich
Zip codes we serve
01930, 01931, 01966, 01929, 01938
Frequently Asked Questions About LG Appliance Repair
Is it worth repairing an LG refrigerator with a bad compressor?
It depends on the age. LG Linear Compressors have a specific warranty extension in some cases. If the unit is under 5-7 years old, it is often worth repairing, especially if LG covers the part. We can help you determine if your unit qualifies for coverage.
What does the LE code mean on my LG washer?
LE stands for Locked Rotor. It means the motor isn’t turning properly. While it can be a heavy load, it is most often a failed Hall Sensor on the stator. This is a routine and affordable repair.
Why is my LG dishwasher not draining?
The OE error usually points to a clogged filter or a bad drain pump. Check the filter at the bottom of the tub and the connection to your sink drain. If those are clear, the pump motor has likely failed.
Do you service LG Studio appliances?
Yes, we service the full LG Studio line. These units share many internal components with the standard line but have unique trim and features that we are familiar with.
Why is my LG dryer taking so long to dry?
This is almost always an airflow issue. LG dryers are very sensitive to back pressure. If your vent is even partially clogged, the “Flow Sense” system will reduce heat to prevent a fire. Clean your home’s vent duct.
Can you fix the Craft Ice maker?
Yes, the Craft Ice maker (sphere ice) is a swappable module. If it stops making balls or makes loud noises, we can replace the unit to restore function.
Why is my LG oven fan running constantly?
LG ovens use a cooling fan to protect the electronics. It should run while the oven is on and for a while after to cool down. If it runs forever, a relay on the board may be stuck.
Is reliable LG repair available near me in Gloucester?
Yes, we are based locally and serve Gloucester, Rockport, and the surrounding towns. We carry common LG sensors and pumps to speed up the repair process.
Why is my LG washer vibrating?
LG front loaders spin at very high speeds (up to 1300 RPM). If the machine is not perfectly level, it will vibrate. Check the leveling feet. If it is level and still vibrates, the shock absorbers may be worn.
What is Smart Diagnosis?
Smart Diagnosis allows the appliance to emit a series of tones that can be recorded by your phone or interpreted by our technicians. It provides specific data about the machine’s status and recent error history.
Why does my LG fridge make a knocking noise?
A knocking or banging noise is a common symptom of a failing Linear Compressor. It indicates the internal piston is unstable. This usually precedes a cooling failure.
Can you update the software on my LG appliance?
In some cases, yes. We have the tools to apply firmware updates if a known software glitch is causing issues, such as with certain refrigerator cooling algorithms.
Conclusion
Appliance Repair Pros is your dedicated partner for keeping your LG appliances in top shape. We specialize in LG, Studio, and Signature repair in Gloucester, Rockport, Essex, and Ipswich. Our technicians use brand-specific diagnostic techniques to solve problems efficiently, from Linear Compressor issues to Direct Drive motor faults. We treat your home with respect and your appliances with care.
Reach out to us for assistance.
