Bosch Appliance Repair in Gloucester, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Gloucester, Ipswich, Essex, Rockport, Massachusetts and Nearby Areas
Bosch Appliance Repair in Gloucester, Massachusetts | Appliance Repair Pros
Appliance Repair Pros provides dedicated Bosch appliance repair in Gloucester, Massachusetts and the surrounding communities of Rockport, Essex, and Ipswich. Bosch is the gold standard for quiet, efficient, and precise engineering. Known for their legendary “SilencePlus” dishwashers and sleek European design, Bosch appliances are a favorite among homeowners who value performance and peace. However, the sophisticated German engineering that makes these machines so effective also makes them complex to service. When your Bosch dishwasher flashes an E15 code or your refrigerator stops making ice, you cannot rely on guesswork. You need a local repair partner who understands the specific electronic logic and mechanical tolerances of these premium machines.
We service the full range of Bosch residential appliances including dishwashers, refrigerators, washing machines, dryers, ranges, wall ovens, cooktops, and microwaves. Our team approaches every job with a commitment to careful diagnostics and respectful work habits. We understand that Bosch appliances utilize proprietary components like the “AquaStop” leak protection system and flow-through water heaters that require specific knowledge to handle safely. We aim to earn your trust through clear communication, protecting your floors and cabinetry, and focusing on the root cause of the issue using Bosch-specific diagnostic protocols. Whether you have a Benchmark kitchen suite or a compact laundry pair in a condo, we are ready to help.
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Bosch Appliances We Service in Gloucester
We offer comprehensive repair services for the entire Bosch Home Appliance lineup. Homeowners in Gloucester often choose Bosch for its understated elegance and industry-leading quiet operation. We are familiar with the specific technologies these machines employ, from the CrystalDry technology in dishwashers to the dual compressor systems in their refrigerators.
Common Bosch appliances we repair
- Built-in dishwashers (300, 500, 800, and Benchmark Series)
- French door and bottom freezer refrigerators
- Side-by-side refrigerators
- Compact front load washers and dryers
- Gas, electric, and induction cooktops
- Single and double wall ovens
- Slide-in ranges
- Speed ovens and drawer microwaves
What makes Bosch repairs different
- Integrated “Heat Pump” wash motors (heater built into the pump)
- AquaStop double-walled water supply hoses with safety valves
- Specific error codes (E-codes) that provide precise diagnostic data
- Condensation drying logic (no heating element in the bottom of the tub)
- Compact laundry designs requiring stack-specific service access
- Dual compressors and dual evaporators in newer refrigeration
- Touch controls that require precise calibration
- Use of Torx screws and metric fasteners throughout the chassis
Why Homeowners Choose Appliance Repair Pros for Bosch Repairs
Selecting the right service provider is critical when dealing with European appliances. Bosch units are engineered differently than American brands, and a lack of knowledge can lead to costly mistakes.
Brand Specific Diagnostics and Correct Root Cause Testing
Bosch appliances are data-driven. A dishwasher flashing “E24” might seem like a simple drain clog, but on a Bosch, it can also mean the heat pump detects too much drag on the impeller, or the drain cover is missing. We use testing methods tailored to Bosch logic. We know how to enter the service menu to test individual components like the diverter valve and the fan. We do not just swap parts; we verify the failure to ensure we are fixing the actual problem.
Experience Across Benchmark, 800 Series, and 500 Series
Bosch offers appliances at various tiers, from the reliable 100 Series to the luxury Benchmark line. These units often feature different internal components. A Benchmark dishwasher might use water softener salt and a different drying system than a 500 Series model. We have experience working across these sub-lines. We understand the nuances of the “AutoAir” door opening features and the “CrystalDry” zeolite chambers found in high-end models.
Respect for the Home and Clean Work Habits
Repairing a premium appliance can be messy, but we strive to keep your home clean. We use protective mats for tools and take care when moving heavy appliances like refrigerators or ranges to avoid scratching your floors. Whether we are working in a tight galley kitchen in a Gloucester home or a laundry closet in Rockport, we maintain an organized workspace. We clean up any debris or packaging materials before we leave.
Dependable Scheduling and Clear Communication
We know that waiting for a repair is frustrating. We prioritize dependable scheduling to get to your home as soon as possible. We communicate clearly about the arrival window and the status of your repair. If parts are needed—and Bosch parts are specific—we keep you informed about the timeline. Our goal is to make the repair process as smooth and stress-free as possible for you.
Service Area Focus in Gloucester and Nearby Areas
We are a local business focused on the North Shore. We serve Gloucester, Rockport, Essex, and Ipswich directly. This local focus allows us to respond quickly to service requests. We know the local neighborhoods and roads, which helps us arrive on time. You are working with a neighbor who cares about their reputation in the community.
Common Problems We Fix in Bosch Appliances
Bosch appliances are famous for longevity, but they have very specific failure modes often related to their advanced sensors and pumps. We have extensive experience resolving the most common malfunctions that occur in these machines.
Bosch Dishwasher E15 Error (Leak Detected)
The “E15” code is the most common issue we see. It indicates that the safety float in the base of the dishwasher has detected water. Bosch dishwashers have a solid plastic base pan; if even a cup of water leaks, the machine shuts down the water inlet and runs the drain pump continuously to prevent flooding.
Likely causes
- Leaking sump gasket (diverter seal)
- Loose water inlet valve connection
- Oversudsing from wrong detergent
- Water splashing over the door seal
- Drain hose leak
- Tank ventilation port leak
How we diagnose it
We pull the unit out and remove the side panels to visually inspect the base pan. Often, the leak is small and leaves a trail of mineral deposits. We dry the sensor to reset the code and then run a test cycle to pinpoint the active drip. The sump seal is a frequent culprit which we can often repair without removing the entire sump.
What you can do right now
You cannot simply reset this code by unplugging the unit. The water must be removed from the base. Turn off the water supply to the dishwasher. If you are comfortable, you can tilt the machine backward to drain the base (have towels ready), which may reset it temporarily.
Bosch Dishwasher Not Heating (E09 Error)
Bosch dishwashers do not have a visible heating element. They use a “Flow Through Heater” built directly into the wash pump motor housing. If the water stays cold or the dishes are wet, the heater has likely burned out.
Likely causes
- Heater pump failure (open circuit)
- Control board relay failure
- Low water level (heater won’t turn on safety)
- NTC sensor failure (temperature sensor)
How we diagnose it
We measure the resistance of the heater terminals on the wash pump. If it reads infinity (open loop), the heater is dead. Since the heater is integrated into the pump, the entire “Heat Pump” assembly must be replaced. This is a standard repair for us.
What you can do right now
Check if the “Sanitize” light is blinking or if the cycle runs indefinitely. If the dishes are cold immediately after the cycle ends, the heater is the issue.
Bosch Refrigerator Ice Maker Not Working
Bosch refrigerators often have ice makers that stop producing ice due to sensor errors or frozen lines. On newer models, the ice maker is a complex assembly that communicates with the main board.
Likely causes
- Ice maker mold frozen over
- Water valve failure
- Leveling arm (bail arm) switch failure
- Freezer temperature too high
- Clumped ice in the bin
How we diagnose it
We check the freezer temperature first. Bosch ice makers are sensitive; if the temp is above 9°F, they will not cycle. We also force the ice maker into a harvest cycle using the service buttons to see if the motor turns and the water fills.
What you can do right now
Make sure the ice bin is fully inserted. Check that the wire arm is in the down position. If you have a filter, replace it, as low water pressure can cause the valve to jam.
Bosch Washer Not Draining (E13 or E18 Error)
Bosch compact washers are efficient but sensitive to drainage issues. An E18 code means the pump is trying to drain but cannot move the water fast enough.
Likely causes
- Clogged drain filter (coin trap)
- Obstruction in the drain hose
- Drain pump motor failure
- Pressure switch tube blockage
- Excessive suds (E13)
How we diagnose it
We open the service door at the bottom right of the washer to access the drain pump filter. This is the most common location for coins, lint, and buttons to get stuck. We clean the chamber and test the impeller movement.
What you can do right now
Open the small round door on the bottom front. Place a shallow tray under it and carefully unscrew the black cap to drain the water and check for debris. Be prepared for a lot of water if the tub is full.
Bosch Oven Fan Noise
Bosch ovens use a cooling fan to keep the electronics cool and a convection fan to circulate heat. If either fan fails or becomes noisy, it can be annoying or cause the oven to overheat and shut down.
Likely causes
- Cooling fan bearing wear
- Convection fan blade hitting the cover
- Debris sucked into the cooling duct
- Thermal fuse blown (oven dead)
How we diagnose it
We listen to the type of noise. A high-pitched whine is usually the upper cooling fan. A rattle from inside the oven cavity is the convection fan. If the oven runs for 10 minutes and then shuts off completely, the cooling fan is likely dead, causing the thermal safety switch to trip.
What you can do right now
If the noise is metal-on-metal, stop using the oven. Continuous friction can damage the motor shaft or the oven liner.
Bosch Cooktop Burner Clicking or Error Code
On gas cooktops, constant clicking is a common annoyance. On induction models, flashing numbers indicate a power or sensor fault.
Likely causes
- Wet spark electrode (Gas)
- Spark module failure (Gas)
- Induction power board failure
- Touch interface failure
- Pan detection sensor error
How we diagnose it
For gas, we check for moisture around the igniter. If it is dry and still clicks, the spark module is likely shorted. For induction, we check the cooling fan operation and the mains voltage supply.
What you can do right now
If gas clicking persists after cleaning, unplug the unit to stop the noise. Ensure induction pans are magnetic and flat.
Our Bosch Repair Services by Appliance Type
We provide specialized repair for every major appliance category Bosch manufactures. Below is a breakdown of our specific services.
Bosch Dishwasher Repair
This is our most requested Bosch service. Bosch dishwashers are engineered differently than any other brand. They use a condensation drying system (no heating element at the bottom) and a filter-based wash system. We repair leaks, drain errors, and wash motor failures.
Symptoms we commonly fix
- E15 (Leak Detected)
- E24 / E25 (Drain Error)
- E09 (Heater Failure)
- E19 (Dispenser Valve Error)
- Dishwasher running way too long
- Door spring tension failure (door falls open)
We inspect the “Heat Pump” assembly and the intricate drain system. We also check the “info light” on the floor for diagnostics on integrated models.
Bosch Refrigerator and Freezer Repair
Bosch refrigerators, particularly the 800 Series with dual compressors, are high-performance machines. We fix temperature issues, ice maker failures, and electronic glitches. We are familiar with the “VitaFresh” drawers and their specific humidity controls.
Symptoms we commonly fix
- Ice maker not producing ice
- Freezer cold, fridge warm
- E10 or E11 sensor errors
- Condensation between doors
- Water leaking inside the fridge
- Alarm beeping constantly
We verify the operation of the evaporator fans and the damper systems. Bosch fridges rely heavily on NTC sensors; if one drifts, the temperature fluctuates wildly.
Bosch Washing Machine Repair
Bosch washers are predominantly compact 24-inch front loaders. They spin at very high speeds (up to 1400 RPM). We fix vibration issues, drain problems, and door latch failures. We also address the “AquaStop” hose triggering if it detects a leak.
Symptoms we commonly fix
- E18 (Slow Drain)
- E13 (Drain/Leak)
- Door locked and won’t open
- Loud vibration during spin
- Washer smells like mold
- Water inlet valve humming but no fill
We always check the motor brushes on older models, as worn brushes will prevent spinning. On newer models, we test the inverter board.
Bosch Dryer Repair
Bosch dryers are condenser or heat pump models, meaning they do not vent outside (in many cases). This requires a different repair approach. We clean the condenser cartridge and check the pump that moves water to the drain tank.
Symptoms we commonly fix
- Clothes damp after cycle
- “DR” error code
- Water tank full error (even when empty)
- Drum not turning
- Loud rumbling noise
- Overheating error
We flush the condenser system. Lint buildup inside the condenser unit is the #1 cause of poor drying in Bosch ventless dryers.
Bosch Oven Range and Cooktop Repair
We service Bosch wall ovens, slide-in ranges, and cooktops. The Benchmark and 800 series ovens often feature side-opening doors and heavy-duty convection fans. We fix temperature calibration issues and unresponsive touch panels.
Symptoms we commonly fix
- Oven not heating (240V issues)
- Fan running continuously
- Error code E005 (Relay error)
- Gas burner sparking constantly
- Glass cooktop control lock stuck
- Door hinge issues
We test the relay board, often located on top of the oven. We also adjust the door hinges to ensure a tight seal, which is critical for the convection system to work properly.
Bosch Microwave Repair
Bosch drawer microwaves and speed ovens are complex units. We repair the opening mechanisms on drawers and the magnetrons on speed ovens. We work safely with the high voltage components found inside.
Symptoms we commonly fix
- Drawer opens then closes immediately
- No heat
- Sparking inside cavity
- Display dim or dead
- Turntable not spinning
- Control touch buttons not working
We diagnose the switches that detect the drawer position. If these are misaligned, the microwave will not run.
Brand Notes for Bosch Sub-Lines
Bosch divides its products into numbered series. We understand the differences.
Bosch Benchmark Service and Repair
Benchmark is the luxury line, often made in Europe. These units feature color TFT displays, side-opening ovens, and advanced water softeners in dishwashers. Parts for these are specialized.
Common service situations with these models
- TFT display failure
- Side-swing door hinge adjustment
- Water softener salt sensor errors
- Internal LED lighting failure
- FlexInduction cooktop sensor repair
We treat Benchmark appliances with white-glove care. We know how to access the service modes on the advanced displays.
Bosch 800 Series Service and Repair
The 800 Series is famous for “CrystalDry,” which uses zeolite minerals to dry plastics. This system adds a fan and a heating chamber that requires specific testing if drying performance drops.
Common service situations with these models
- CrystalDry fan failure
- Zeolite container lid issues
- Touch control sensitivity
- Refrigerator dual compressor diagnostics
We are trained on the CrystalDry system. We know not to get the zeolite wet during service, as this ruins the minerals.
Bosch 500 and 300 Series Service and Repair
These are the workhorses of the lineup. The 500 series often features “AutoAir” which pops the dishwasher door open to dry. The mechanism that pushes the door open can sometimes jam.
Common service situations with these models
- AutoAir door latch failure
- Rack adjuster breakage
- Drain pump jams
- Facia panel cracking
We carry the common pumps and latches for these popular models, enabling fast repairs.
Understanding Common Bosch Error Codes and Warnings
Bosch appliances use specific E-codes. Here are the ones we see most often.
- E15 (Dishwasher): Water in the base pan. Leak protection active.
- E24 (Dishwasher): Drain error. The system detects standing water or pump drag.
- E25 (Dishwasher): Drain pump blocked. Debris in the impeller.
- E09 (Dishwasher): Heating element failure (open circuit in heat pump).
- E18 (Washer): Slow drain. Pump is blocked or hose is kinked.
- E02 (Dryer): Heater fault. The dryer is not getting hot.
- Er / E10 (Fridge): Sensor error. A temperature probe is open or shorted.
- SAFE / Child Lock symbol: Control lock is active. Hold the button for 3 seconds.
Maintenance Tips for Bosch Owners in Gloucester
Maintaining your Bosch appliances is essential, especially given the hard water often found in Gloucester and Essex.
For Bosch dishwashers, clean the filter system at the bottom of the tub weekly. It unscrews easily. Also, use a dishwasher cleaner with citric acid periodically to remove hard water scale from the pump and spray arms. If your model has a water softener, keep the salt reservoir filled.
For front load washers, leave the door and the detergent drawer open after use to prevent mold. Clean the drain pump filter (bottom front corner) every 2-3 months to prevent E18 errors.
For refrigerators, clean the toe kick vent or the rear coils annually. Bosch compressors are efficient but intolerant of heat buildup from dust.
For condensation dryers, rinse the condenser cartridge under water every month. Lint buildup here will drastically increase drying times and energy usage.
Serving Gloucester, MA and Nearby Areas
Appliance Repair Pros is your local North Shore service team. We are committed to providing timely, reliable service to our neighbors in Gloucester and the surrounding communities.
Nearby areas served
- Gloucester
- Rockport
- Essex
- Ipswich
Zip codes we serve
01930, 01931, 01966, 01929, 01938
Frequently Asked Questions About Bosch Appliance Repair
Is it worth replacing the heat pump on a Bosch dishwasher?
Yes. While the part is not cheap, Bosch dishwashers are built to last 15-20 years. Replacing the heat pump (E09 error) usually restores the machine to perfect working order for a fraction of the cost of a new Benchmark or 800 series unit.
How do I reset the E15 error on my dishwasher?
You cannot simply reset it with a button. The water in the base pan must be removed. We find the leak, fix it, and remove the water. Once the float switch goes down, the error clears.
Why is my Bosch dishwasher checking water light on?
This usually means water is not entering the unit. Check that the tap is turned on. It can also mean the inlet valve has failed or the “AquaStop” hose has triggered due to a leak.
Do you service Bosch Benchmark appliances?
Yes, we are experienced with the Benchmark line. We know how to handle the advanced displays and specialized features found in these luxury units.
Why does my Bosch washer smell bad?
Because they seal so tightly, moisture gets trapped. Run a hot cycle with bleach or a washing machine cleaner tablet. Always wipe the gasket and leave the door ajar between loads.
Can you fix the CrystalDry system?
Yes. If the fan fails or the heating element for the zeolite chamber burns out, we can replace the assembly. It is a complex repair, but we are trained to do it.
Why is my Bosch oven fan so loud?
The cooling fan bearings can dry out over time due to heat. If the fan seizes, the oven will stop working. We replace the fan assembly to fix the noise and protect the oven.
Is reliable Bosch repair available near me in Gloucester?
Yes, we are based locally and serve Gloucester, Rockport, and the surrounding towns. We carry common Bosch pumps and valves to speed up the repair process.
Why is there water at the bottom of my Bosch dishwasher?
If the water is clean, the cycle may have been interrupted. If it is dirty, it is a drain issue (E24/E25). Check the filter and the drain pump cover (a small white or gray plastic piece inside the sump). If this cover is loose, the pump won’t drain.
Do you repair Bosch ventless dryers?
Yes. We specialize in condensation and heat pump dryers. We can clean the internal systems that get clogged with lint and restore drying efficiency.
What is AquaStop?
AquaStop is Bosch’s leak protection system. It consists of a double-walled supply hose and a mechanical valve at the faucet. If the inner hose leaks, the outer hose catches it and triggers the valve to shut off water instantly.
Do you carry Bosch parts?
We stock high-failure Bosch parts like the heat pumps, drain pumps, and inlet valves. This allows us to complete many repairs on the first visit.
Conclusion
Appliance Repair Pros is your dedicated partner for maintaining the precision of your Bosch appliances. We specialize in Bosch, Benchmark, and 800 Series repair in Gloucester, Rockport, Essex, and Ipswich. Our technicians utilize brand-specific diagnostic techniques to solve problems efficiently, from E15 leaks to E09 heater failures. We treat your home with respect and your premium appliances with care.
Reach out to us for assistance.
